Hay FAQs

  • Which animals is Little Hay Co hay suitable for?

    • Little Hay Co hay is suitable for all hay consuming pets such as Rabbits, Guinea Pigs, Degus & Chinchillas.  We offer a range of high quality hays in our online shop and describe in detail the types and qualities under each product.

  • What makes Little Hay Co hay different?

    • Regular hay is made outside in the field which risks getting rained on to greatly reduce quality, staying near soil after harvest for too long and being infected by spores and getting bleached in the sun.  At The Little Hay Co we cut the grass conventionally and leave it in the sun for 24 hours - but then we pick it up loose and dry it with dehumidified air in our specially built hay drying barn prior to packaging it up for you.  If you purchase any of our Classic or Premium hays, the difference in quality from most other hays is clear to see - and all grown, made and packaged on our farm in the Cotswolds, UK.

  • What’s the largest pack size you sell?

    • The largest pack size we sell is a 10kg Box

  • What are the different cuts of hay you sell?

    • At the moment we only offer 1st cut but we do have different grass varieties and these encompass differing textures, grasses and hardness. Please visit our online shop to see more.

  • Why do you use different grasses?

    • In nature your pet species would naturally graze throughout the four seasons, during which grasses taste different and have different textures.  This variety is what we replicate for you, but try to offer your pet the Spring to Autumn choice as Winter grasses are not always very appetising.

  • Why do you grow different grasses?

    • We grow different grasses to suit your pet’s needs but also due to different species ripening at different times, it also extends our harvest window as we endeavour to make enough to keep you stocked up all year round.

  • How do you control and ensure the quality at Little Hay Co throughout the year?

    • We tend our pastures very carefully throughout the year to ensure that they are in tip top condition when it comes to harvest.  By use of the hay drying barn we then preserve this quality, even in the most British of summers!  We make enough stock to store over the winter to provide you wherever possible a steady supply.  In Spring we start our harvest all over again to bring you a fresh supply.

  • Which type of hay should I buy?

    • Timothy Hay is quite a hard hay with deliciously large seed heads.  It is good for nutrition and dental care.

      Rye Grass Hay is not quite so hard as Timothy but slightly more nutritious.

      Premium Seeds Mixture Silky Soft Hay is very, very palatable but offers less wear on the teeth - great to build condition, great to burrow in and great to hide and sleep in.  This is often the most sought after hay.

      Farmstead Hay is made entirely in the field - it is lower cost but offers plenty of nutritional/dental benefits.  It is a very good value and more akin to a “normal” pet hay. We don’t currently have this product for sale but will be adding it to our collection soon.

  • How much hay should I feed my pet?

    • The general rule is to feed your pet the same volume of hay as their furry bodies are - but as always do consult your vet if you have detailed questions on your individual pet.

  • What else should I feed my pet as well as hay?

    • Pets like treats, but this should be no more than 15% of their diet.  Without this balance of 15% treats to 85% hay dental and digestive problems can occur.  If you notice any worrying symptoms, please consult your vet.

  • What are the key benefits of high quality hay for my pet?

    • If you cannot feed enough hay to your pet, its teeth and digestive system will suffer.  As pets are notoriously selective (even fussy!) it's ideal to offer them the best choice you can to encourage a regulated and balanced daily consumption of their own volition.  We want your pet to be excited to see our hay each day!

  • How long will it take for my order to arrive?

    • Orders placed before 1pm weekdays will be sent for next day delivery, excluding bank holidays and weekends.

  • Which carrier will deliver my order?

    • DPD are our chosen carrier

  • My order has arrived damaged, who should I contact?

  • What is your refund & exchange policy?

    • We welcome your feedback and are happy to provide a no quibble replacement if there is dissatisfaction. If we cannot correct an issue, of course we will refund you.  This works for only one incident a year - more than that and we will arrange with you a collection of the product to provide both parties with a better understanding.

      If your question isn’t answered above, please email our team and we will be happy to help:

Nutritional Breakdown of Hay and Grass*

Hay Type Crude Fiber Crude Protein Calcium
Orchard Grass 34% 10% 0.33%
Timothy Hay 32-34% 8-11% 0.4-0.6%
Oat 31% 10% 0.4%
Dried Grass 22-28% 12-14% 0.55%
Meadow 33% 7% 0.6%
Alfalfa 28-34% 13-19% 12-14%
Bermudagrass 29% 10% 0.46%

We don’t make your hay the traditional way.Our process is different and better

We mow the hay and ted it just like the traditional method. But instead of baling it in the field (open to the elements), we collect it loose within 24 hours of being cut and take it to our specially designed barn to finish the process under controlled, weather-proof conditions.

Here it is much easier to achieve the magic 12% moisture content consistently

The hay you receive is green, fragrant, nutritious, balanced in minerals, and free of harmful spores and dust.

The perfect hay for your pets, year in – year out

See how we make our Premium Hay to a consistent quality all year round