Cancellation policy

Some items in our store may be offered to you as a subscription or a pre-order. This cancellation policy lays out how you can change or cancel these kinds of purchases.

 

Subscriptions
When you purchase a subscription, you will receive repeat deliveries based on the duration and frequency you select.
Your payment details will be stored securely, and you will be charged for each delivery.
Some subscriptions may auto-renew at the end of their duration. If you do not wish to renew, you can cancel your subscription at any time.
You can manage or cancel your subscription easily via the links provided in your order confirmation emails.
Please see our returns policy for more information on returns and refunds.

Please note: Occasionally, due to stock shortages, we may need to cancel your subscription. If this happens, we will contact you as soon as possible.

 
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.

 
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.